Venting
I agree with your sentiments on waiting around for a repairman. Raise holy you-know-what with the company and let them know exactly what you think. Sometimes these so-called service companies forget that without the customer, they have no business. A customer who was standing in the line wrote in to Readers Digest about another customer’s response to a rude clerk, “You have our roles reversed. YOU are overhead, “I” am profit.” It’s high time they relearned that lesson. The telephone companies may be late but they do show up. They don’t just leave you hanging at the end of the day. At least that has been my experience.
Go get ‘em, Darlyne.